RoyalePharma

Q: How to buy?/ How to pay?

Step 1: Search your item (s) – Type brands or item nameStep 2: Product details – Select quantity and ‘Add to Cart’Step 3: Order Summary – Check outStep 4: Select delivery method – Home Delivery, Self PickupStep 5: Payment – Credit Card, Online Banking, ATM, 7ElevenStep 6: Order successful – Thank You note

Q: What type of payment available?

There are a few Payment methods available for you to shop Online with us!Credit Card / Debit Carde-Coupon &amp; e-Voucher7-Eleven: Credit Card / Debit CardCredit Card &amp; Debit Card payment is available for all Shoppers.We accept all VISA, Mastercard and AMEX Cards, both Credit and Debit with 3D secure (Verified by VISA and Mastercard secure)All your credit cards information is protected with encryption standard.e-Coupon &amp; e-VoucherThese offers exclusive discount or promotion. You will need to key-in the valid code received at “Secure Checkout” page under “Promotion Code”.You can also redeem using both Promotion Code during check-out.7-ElevenWe also do accept cash payment. After you check out during payment, you can choose to pay cash at 7-Eleven. Just bring the transaction ID to any 7-Eleven store in order to complete your internet purchase

Q: How do I change my password?

Log on to your account via www.royalepharma.com.my and click on ‘Change Password’. The system will prompt you to enter your old password as well as new one. A confirmation will be given if your new password is changed successfully.

Q: What if I forget my password?

Go to login page and click ‘Forgot Your Password’, you can either input your registered email to reset your password. If the email address you gave us is no longer in use, please contact RoyalePharma Service Hotline at 1800 88 8380 for assistance.

Q: How do I complete registration form?

The fields highlighted with a red * asterisk are compulsory fields. Please ensure that you have filled in the details to complete the registration process.